Friday, September 12, 2014

Report City Service Requests Via Easy Mobile Phone App

The City has updated their " Find It, Fix It -- Service Request" mobile application which offers users an additional way to report selected issues to the City of Seattle by taking a picture, adding detailed information and submitting the report, along with the map's "drag and drop" feature  to pinpoint the location. 
The app offers these service request categories:
·           Abandoned Vehicles: report vehicles parked in a public right-of-way more than three days.
·           Graffiti: report graffiti, including what it is on — parking meter, utility pole or building — so it gets automatically routed to the appropriate department for response.
·           Illegal Dumping: report illegal dumping — junk, garbage or debris — on public property, including roadsides, open streets and paved alleys.
·           Pothole: report a pothole.
·           Parking Enforcement: make an inquiry regarding a parking concern.
·           Streetlight Report: report a streetlight outage or damaged streetlight.
·           Other Inquiry: this miscellaneous category is for making an inquiry or request not listed above, which will be processed by the City's Customer Service Bureau. Mobile users should choose this category to provide feedback.

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